Privacy Policy for Paragon Home Plans

Effective Date: March 26, 2025

At Paragon Home Plans ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://paragonhomeplans.com (the "Website"), or engage with our services. By using our Website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, mailing address, or other details you provide when you fill out forms (e.g., inquiries, consultations, or purchases).

  • Payment Information: Billing details (e.g., credit card numbers, billing address) when you purchase custom home plans or related services.

  • Account Information: Username, password, and preferences if you create an account on our Website.

b. Non-Personal Information

  • Browsing Data: IP address, browser type, device type, operating system, pages visited, time spent on the Website, and referring URLs, collected via cookies or similar technologies.

  • Usage Data: Interactions with our Website, such as clicks, downloads, or form submissions.

c. Information from Third Parties

  • We may receive information from third-party partners (e.g., analytics providers, advertising networks) to enhance our services or marketing efforts.

2. How We Use Your Information

We use your information to:

  • Provide and personalize our services, such as designing and delivering custom home plans.

  • Process transactions and send order confirmations or invoices.

  • Respond to your inquiries, provide customer support, and schedule consultations.

  • Improve our Website, services, and user experience through analytics and feedback.

  • Send promotional materials, newsletters, or updates about Paragon Home Plans (you may opt out at any time).

  • Comply with legal obligations or protect our rights, property, or safety, and that of our users.

3. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

  • Service Providers: With third-party vendors who assist us (e.g., payment processors, web hosting services, email delivery, or analytics tools), bound by confidentiality agreements.

  • Business Partners: With builders or contractors involved in your home-building project, only with your consent.

  • Legal Requirements: If required by law, court order, or government authority.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Enhance Website functionality (e.g., remembering your preferences).

  • Analyze traffic and user behavior.

  • Deliver targeted advertisements. You can manage cookie preferences through your browser settings, though disabling them may affect Website functionality.

5. Your Choices

  • Opt-Out: Unsubscribe from marketing emails using the “unsubscribe” link in our communications.

  • Access and Update: Contact us to review or update your personal information.

  • Cookies: Adjust your browser settings to refuse cookies.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party sites (e.g., builders, payment processors). We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn such data has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of the Website after changes signifies your acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Email: philip@paragonhomeplans.com

  • Phone: (434) 423-5962

  • Mail: Paragon Home Plans, 828 Main St, Floor 16-2, Box 21, Lynchburg, VA 24504